Are there any system requirements?

We only provide patches for version 1.9.4.5 of Magento 1. This is the latest version and any older versions won’t be supported. If you run a Magento 1 shop in an older version, but have always patched it, it is likely that our patches will work there, but we cannot guarantee this. We only test our patches for version 1.9.4.5.

We test all our patches under PHP versions 7.2, 7.3 and 7.4.

Older PHP versions like PHP 5.6 are not supported, because they are not supported by PHP itself.

What is the difference of Mage One vs. OpenMage or MageLTS?

Mage One focusses on security and future server upgrades. We respect the original source code of Magento 1. In addition, we are a reliable company with exactly this purpose: providing security fixes and fixes for server upgrades. We have processes to find new security issues (security audits and public bug bounties). We start working right away when we get notice of vulnerabilities or new software versions.

Voluntary projects like OpenMage with their MageLTS might have a bigger scope (i.e. fixing usability bugs, developing new features, etc.). Their ability to fix security problems relies solely on the free private time of individuals. A patch might take only 2 hours but it could also be never fixed. With new features there is as well always the risk of new bugs and security issues.

How are instances calculated?

An instance is a set of up to 3+n Magento 1 installs (Live, Live Failover, Staging, Development per Developer) as long as the scope of the installation remains the same. If you are unsure about your setup, contact us and we will help you out with the definition.

Will Mage One be as secure as Magento 2?

Mage One will be as secure as Magento 1 (not 2). The good thing about Mage One is that the risk that we add new security flaws is almost zero. We don’t add features to the code base, therefore the codebase will be only more secure over time. In the meantime Magento 2 is subject to constant change. Features are added, code is changed and mistakes can happen.