If you are a partner and cannot see the patch, please contact us. If you are an agency partner and provide technical support to customers who have signed a contract with us, you should see the patches in your customer account. However, in some cases this is not the case. Unfortunately, we are currently forcedContinue reading “I am an agency or partner and I don’t see the download in my customer account?”
Category Archives: Patch FAQ
Will there always be one patch per fix, or can more than one problem be fixed in one patch?
Unlike Adobe, we don’t withhold patches and release one big patch file with many fixes at once every three months, but instead we release the patch within 30 days of the vulnerability becoming known, if possible. Therefore there will probably only be one fix per patch.
How often will you release patches?
We release patches irregularly, namely when security vulnerabilities are discovered and fixed. It is therefore possible that there are several patches in one month and none in another month.